FAQs

▪︎ Can I book online/over the phone? Yes, all links and contact details are here

▪︎ Is there a cancellation policy/Do I need to pay a deposit? Yes, you can find informations here

▪︎What if I'm late? Please let me know asap. If we can still go ahead, great. If not, cancellation fee may apply

▪︎ Can I book in a consultation? Yes, by contacting me directly via phone/email

▪︎ Do you provide all services? No bridal, vivid colours, scalp bleach or perms

▪︎ Is there parking available? Absolutely!!! 

▪︎What vibe can I expect? Saturdays can be hectic, but other days are usually super chill

▪︎Can I still come if I’m sick? Hell no, thanks. Please call to reschedule.

▪︎I can’t find a spot available, why?? I’m probably booked out. I work without assistance, so I cannot always double up my appointments. Use waitlist online to let me know you’d like a spot. Cancellations happen often and I can always try and find a spot for you.

▪︎Are you open during the week? Yes, alternating Wednesdays & Thursdays on request. If you can’t find a date, please contact me directly.

▪︎Can I bring my kid/pet/friends? Yes but bear in mind we have limited chairs and space available, so just check in with me first

▪︎Can I book a colour transformation if I’ve never been to the salon before? Unfortunately not until we have had a pre consultation over phone/email. Most people don’t know what to book for. Timing is important. With pre consult, I will be able to guide you.

▪︎Do you provide treatments? Yes, multiple treatment options are available.

▪︎Any homecare available to purchase?Yes, products I personally trust and recommend, from Davines, Virtue & Olaplex.

▪︎What are your payment options? Visa, Cash, and Afterpay*

▪︎Can I buy a gift card? Of course, just email me!

▪︎What if I don’t like my hair?? We are human, and sometimes things don’t go as we expected. Please call/text/email/come by as soon as possible to discuss options!

Any other question? I’m always available via phone or email. If you’re unsure about something, just ask!